Never Fully Dressed Without A...
I loooove to laugh. Whether it's just a mild chuckle over a newspaper article, a storytelling giggle-fest with my girlfriends or tears-almost-streaming-down, uncontrollable spasmic guffaws from watching a comedy, it's one of my most favorite times EVER.
Working in a bank call center, albeit corporate, is very stressful. My shift starts at 8am and ends at 5pm. (Supposedly). In between, though, we still have to squeeze in certifications and audit confirmations as well as other special projects like quality process initiatives, investigations, matrix tracking, reports and whatever else our boss gives to us to handle all in the name of $$$ revenue, revenue, revenue. Afterwhich, we still have to find the time to file all that paperwork. As a result, I have been accustomed to leaving the office at 8 or 9pm. Doesn't really leave much time for a social life now, does it? (We have this running joke in the office that you are considered to have just put in half a day's work if you leave when there is still light outside.) What a waste all those years were spent studying for a degree in communication arts!
I enjoy it, though (for the most part) and my colleagues/friends contribute a large percentile to that enjoyment. I have spent countless hours out with them on trips (some even abroad), karaoke sessions, dinners, and just plain silly-fests. I have learned, through these past years, that it helps to have a smile on your face even when faced with the most irritating of callers. (Well, the almighty mute button also does wonders.) The person on the other end of the line CAN actually tell if you're in a dour mood. Regular clients seem genuinely concerned when they sense I'm not my usual self. Keeping up a cheerful facade is really taxing on the nerves, especially when it's that time of month and hormonal imbalance is at its peak. It is a most welcome break to have someone come up to me to tell me a joke or two, share a funny story or just invite me to step out to buy a snack. It helps bring back the smile on my face, renewing my energy. Have you ever noticed that someone who doesn't really come off as striking in the beginning can look suddenly attractive when he/she smiles or laughs? It tends to change your perspective on that person. Or how watching something as inane as Bubble Gang can alter your disposition for the rest of the day? Having a good laugh each day is an absolute essential for me now. I'm easy to please so it's no great task. If I don't find it at work, you can bet your bottom dollar I'll be looking for that fix at home or on the tube after work. Won't feel complete otherwise. Besides, don't think anyone's ever died from laughing too hard (yet). Lately, whenever I catch myself frowning or generally in a lousy mood, I keep hearing these lines from the musical Annie ringing in my ears, "Your clothes may be Beau Brummelly; They stand out a mile; But brother, you're never fully dressed without a smile. Who cares what they're wearing on Main Street or Saville Row; It's what you wear from ear to ear
and not from head to toe (that matters)..."
Believe you me, it DOES make a difference.
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